Monday 11 June 2012

Bitmap Disk Cache Failure when using remote desktop


bitmap disk cache failure

How to disable Bitmap caching?

  1. Re-open the remote desktop connection window to make a new connection.
  2. Connect to the remote computer.
  3. Open the remote desktop connection window on that  computer.
  4. Press on the options button. (A text link for Windows Seven)
  5. Go to the Experience tab, as shown in the screenshot below.
  6. Untick the box next to Bitmap caching. Press the cross to close.
  7. Now disconnect the remote desktop connection and then reconnect to see if the error message comes up.
disable bitmap caching
I actually disable this on both computers as it can cause problems in the future.
Now the second way to fix this error is to clear out the actual cache folder that has the problem. See this article on path to clear terminal services cache folder.

Notes:

  • On Windows Seven the box that you have to untick will say Persistent bitmap caching.

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