Monday 9 January 2012

Farm Metric Server Errors

Error1: From the Farm Metric Server tab within the Resource Manager node of the Citrix Management Console:“The Farm Metric(s) server cannot be contacted. This will cause Resource Manager to function incorrectly. Check that the Farm Metric(s) server is running and can be contacted. Error Code: C0160af2.”

Cause
This was reproduced with a two server MetaFrame XP farm with only a single server configured as a farm metric server. No backup farm metric server was configured. Open the Citrix Management Console on the non-farm metric server. Ensure all is fine and restart the server. Refresh the Citrix Management Console while the farm metric server is restarting. Observe the error.
The above steps can also be done without restarting the farm metric server. Simply stop the IMA Service on the farm metric server.

The Watcher tab within the Resource Manager node or the Resource Manager tab within the server Properties should indicate “Server Down.” You may need to refresh the Citrix Management Console.

Resolution
The reproduction steps above are not likely to be the cause of the issue. They are just to indicate that the farm metric server is unreachable. Reproducing the issue by stopping the IMA Service indicates that IMA may be in a hung state, the server Resource Manager files are somehow corrupt, or the server is having difficulty accessing the Resource Manager information within the database.

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