The qfarm /load Command Displays the Server Load Level Value as 20000

Symptoms

When you run the qfarm /load command from the command prompt to verify the load of a server, the value of the load that is displayed is 20000.

The following is the sample output of the qfarm /app command for your reference:

The following is the sample output of the qfarm /load command for your reference:

Resolution

The following are the causes for the error in the value of the server load and the probable resolutions for the error:

• Cause: A MetaFrame Presentation Server 3.0 server, Standard Edition does not contain the Load Balancing functionality. Load balancing is only available with the Advanced and Enterprise Editions. Therefore, when you run the qfarm /load command from the command prompt of a Standard Edition server, the expected server load is 20000.

Resolution: A server load value of 20000 indicates that a Load Balancing license is not available. This is as expected for a Standard Edition server.



• Cause: There might be an error in the server load value if the Citrix Management Console contains an incorrect product code, a Product License mismatch, or an incorrect value for both the product code and the product license.
A server load value of 20000 indicates a Load Balancing license is not available. Therefore, this is expected on a Standard edition server.
Resolution: Remove the product code from a server and run the qfarm /load command



• Cause: The MetaFrame XP Product License might not have an unlimited server count.
Resolution: Contact the Citrix Technical Support team and provide details of the License Sets, as shown in the following screen shot:

Posted in Citrix

Load Manager values

• 0 to 9998: This is the normal range for Load Manager.
• 99999: No load evaluator is configured.
• 10000: Load is at 100 percent (full load).
• 20000: The Presentation Server Console contains an incorrect server edition or a license mismatch.
• 99990: Results when a custom administrator with restricted rights runs the following QFARM commands:
  
  QFARM SERVER /APP
  QFARM /APP
  QFARM /APP <appname>
  QFARM /ZONEAPP
  
  Note: The QFARM command may not return any results when a custom administrator runs the following queries:
  
  QFARM /DISC
  QFARM /LOAD
  QFARM /ZONELOAD

The following are explanatio

ns of the load levels:

9999 = No load balancing installed

0 to 9998 = "normal" load level

10000! = Application is disabled for this server

10000 = Load is at 100%

10001 = Out of licenses

10002 = Indicates that no ICA connections are available on that server. A
few other conditions also cause this code to be returned:
If logons have been disabled on the server

If the server is out of swap space

If the application is disabled