About Copy Clients

To use Web-based client installation, the client installation files must be available on the Web Interface server.

During Web Interface installation, Setup prompts you to access the XenApp or XenDesktop installation media. On IIS, Setup copies the contents of the \Citrix Receiver and Plug-ins folder on the installation media to a folder called \Clients in the root directory; for example, C:\Program Files (x86)\Citrix\Web Interface\Version\Clients. On Java application servers, Setup copies the Citrix clients from the installation media and packages them in the .war file.

If you did not copy the client installation files to the Web server during Web Interface installation, make sure you copy these files to the Web server before using Web-based client installation; for example, copy the files from Citrix Receiver and Plug-ins/Windows folder. If the XenApp or XenDesktop installation media is not available, you must manually recreate the required directory structure and then download the clients that you need from the Citrix Web site.

By default, the Web Interface assumes that the file names of the client installation files are the same as the files supplied on the XenApp or XenDesktop installation media. If you download clients from the Citrix Web site or if you plan to deploy older clients, check that the appropriate client installation file names are specified in the configuration files for your XenApp Web sites.